Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information NexConvert collects when you use our website (nexconvert.com), why we collect it, how we use it, and what rights you have. We have written this policy in plain language so it is easy to understand.

By using NexConvert, you agree to the practices described in this policy. If you do not agree, please do not use our service.

NexConvert is a free online tool that allows users to convert YouTube video URLs into downloadable MP3 or MP4 files. We do not store, host, or distribute video or audio files. We are the data controller for any personal data collected through this website.

Contact us at: privacy@nexconvert.com

Information collected automatically

When you visit NexConvert, our servers may automatically collect standard technical data, including:

  • Your IP address and approximate country of origin.
  • Browser type and version (e.g. Chrome 120, Safari 17).
  • Operating system (e.g. Windows 11, iOS 17).
  • Referring URL (the page you came from).
  • Date, time, and duration of your visit.
  • Pages viewed and features used.

This data is collected in aggregate and is not linked to your identity. It is used solely to monitor site performance and diagnose technical issues.

Information you provide voluntarily

NexConvert does not require you to create an account or provide any personal information to use the service. If you contact us via email or a contact form, we will retain your name and email address to respond to your enquiry.

YouTube URLs

When you paste a YouTube URL into our converter, that URL is processed temporarily to perform the conversion. We do not permanently store the URLs you submit, and they are not linked to your identity.

NexConvert uses a small number of cookies to make the site function correctly and to understand how users interact with it. We do not use advertising cookies or cross-site tracking cookies.

  • Session cookies — temporary cookies that expire when you close your browser. Used to keep the site working correctly during your visit.
  • Analytics cookies — anonymous, aggregated data about how pages are used (e.g. which pages are most visited). We use this to improve NexConvert. No personal data is collected.

You can disable cookies in your browser settings at any time. Disabling cookies may affect how some features of the site work, but will not prevent you from using the converter.

We use the data we collect to:

  • Operate, maintain, and improve NexConvert.
  • Monitor and analyse site performance and uptime.
  • Diagnose and fix technical issues.
  • Detect and prevent abuse, fraud, or illegal use of the service.
  • Respond to enquiries you submit to us.
  • Comply with legal obligations.

We do not use your data for advertising, profiling, or any purpose not listed above.

NexConvert does not sell, rent, or trade your personal data. We do not share your data with third parties for marketing purposes. We may share data in limited circumstances only:

  • Service providers — trusted technical partners who help us operate the website (e.g. hosting providers). These parties access data only as necessary to provide their services and are contractually bound to keep it confidential.
  • Legal compliance — if required by law, court order, or government authority, we may disclose data to comply with legal obligations.
  • Protection of rights — if necessary to protect the safety, rights, or property of NexConvert, its users, or the public.

We retain automatically collected server log data for up to 30 days, after which it is deleted. YouTube URLs submitted for conversion are not stored beyond the time required to process your request. If you contact us, we retain your correspondence for up to 12 months.

Depending on where you are located, you may have the following rights regarding your personal data:

  • Right to access — you can request a copy of the data we hold about you.
  • Right to erasure — you can ask us to delete your data.
  • Right to correction — you can ask us to correct inaccurate data.
  • Right to object — you can object to certain uses of your data.
  • Right to restrict processing — you can ask us to limit how we use your data.

To exercise any of these rights, contact us at privacy@nexconvert.com. We will respond within 30 days.

NexConvert is not intended for use by anyone under the age of 13, or under the age of digital consent in their country. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We take reasonable technical and organisational steps to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and you use NexConvert at your own risk in this regard.

NexConvert may contain links to external websites, including YouTube. This Privacy Policy applies only to NexConvert. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before providing any personal data.

We may update this Privacy Policy from time to time. When we do, we will update the ‘Last updated’ date at the top of this page. We encourage you to review this page periodically. Continued use of NexConvert after a change is posted constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@nexconvert.com

Website: nexconvert.com